Main characteristics
- Location
- Brisbane, Queensland
- Company
- Sedgwick Australia Pty Ltd
- Employment type
- Casual\u002FVacation
- Category
- Insurance & Superannuation
Job summary
THIS ROLE IS VERY FLEXIBLE AND CAN BE BASED ANYWHERE IN AUSTRALIAFor a career path that is both challenging and rewarding, join Sedgwick`s talented team of 27,000 colleagues around the globe. Sedgwick is a leading provider of technology-enabled risk, benefits and integrated business solutions, specialising in claims management and loss adjusting services.
Our people are as diverse as our products and services and as varied as our clients. We believe that individuals from different backgrounds encourage a challenging team environment, a creative approach to problem-solving and an engaging working environment.
At Sedgwick, we pride ourselves on our professionalism and expertise, delivering a first-class service which is highly regarded by our clients.
We are currently looking for an experienced Case Manager to join our Building Consultancy team on a Casual Basis.
Reporting to the Building Consultancy Team Leader this role will see you responsible for the ongoing management and ownership of all Cases that are allocated to you which includes but not limited to, compliance with Client Service Level Agreements and GICOP, daily maintenance of actions, communication with Customer, Client and/or Service Providers by telephone or email.
Your responsibilities will include:Performing service delivery tasks, maintain case systems and databases in accordance with agreed SLAs or management requirements.Maintaining excellent Client/Supplier/Customer relationships through written and verbal communication.Recording of time in accordance with Sedgwicks Time & Cost Recording Policy.Prepare and issue billing as per Sedgwicks billing requirement.Manage agreements and relationships with internal and external stakeholders to ensure that service delivery requirements are met.Process invoices received from external providers ensuring costs charged are in accordance with any agreed rates or is reasonable for the service(s) provided.Any other office related duties as required.
Ideally you will possess: Year 12 Certificate or equivalentMinimum of 2 years in Office AdministrationCert III in Business Administration (Preferable)3 years in the Insurance Claims or Construction Industries (Preferable)Intermediate skills in the use of Microsoft Word such as formatting documents and creating simple formulas, Filter and Sort within Excel.
Want to know more about Sedgwick and what we do?
Please visit our website https://www.sedgwick.com/about-us
Applications can be made via our careers website.
All applications will be treated in the strictest confidence and only shortlisted candidates will be contacted. Sedgwick Australia Pty Ltd is dedicated to eliminating discrimination and contributing to equal opportunity in the workplace.