Main characteristics
- Location
- Sydney, New South Wales
- Company
- Talent SEEK Recruitment Agency of the Year | 7 Time Winner
- Salary
- $750 - $850 per day
- Employment type
- Contract\u002FTemp
- Category
- Information & Communication Technology
Job summary
Salesforce Business AnalystNSW Government Organization
6 months contract strong possibility of ext
Sydney CBD WFH must be based in Sydney
Talent International is working in partnership with a leading Government client to assist in sourcing an experienced Salesforce Business Analyst.
The successful candidate will have experience in facilitating and determining business requirements, preparing process maps and supporting development teams translating business requirements for solution delivery of Salesforce projects.
Essential Requirements
Initiating and facilitating requirements gathering activities for business and technology solutionsExperience working with Salesforce Developers and clearly communicating business requirements to the technical Salesforce teamProducing various levels of requirements documentation for various stakeholder audiences, both technical and non-technical, including high level designs, detailed system requirements, business process mapping, use cases, design documents and training materialsIdentifying opportunities for improvement in business processesUnderstanding end to end business requirements and processes and how these align to overall project strategy/planExperience developing and facilitating user and stakeholder workshops3 years of Salesforce experience in a large organisation with a complex technology landscapeExperience working on the Lightning Platform with at least one of those in a BA role, implementing Salesforce applications and technologiesSalesforce Community Cloud (Lightning)Salesforce Service Cloud (Lightning)Work closely with project team to define solutions that meet business requirements taking maintainability and scalability as a focusExperience with Atlassian tools such as JIRA and Confluence to be able to effectively elicit, document and execute on features, user stories and acceptance criteriaStrong communication skills and can work with a range of stakeholders and developers.Experience with agile/scrum deliveryParticipate in declarative system configuration, data integration activities and integration definition and delivery activities and working on integration specificationA thorough understanding of SIT/UAT and testing of solutions
Desirable requirements
Demonstrated ability to produce highly detailed, comprehensive documentation artefacts (as-is, to-be)Understanding of Call Centre and Back Office functions desirable Experience on large scale IT Transformation ProgramsExperience in Service System and working with ERP SystemsIf you would be interested in this role, please submit your application in Word format only by clicking the "APPLY NOW" or email button below.