Main characteristics
- Location
- Sydney, New South Wales
- Company
- Randstad
- Salary
- AU$70,000 - AU$75,000/per year
- Employment type
- permanent
- Category
- banking & financial services
Job summary
job detailsAbout the company
My client is an Australian owned Financial Services organisation, who are looking to bring a Client Services Officer onto their growing team.
...
About this role:
- Build effective relationships with clients
- Act upon Client instructions within required timeframes (SLAs)
- Respond to client enquiries relating to various services, financial products, fees and conditions
- Clearly communicate with clients to ensure they understand how to engage with us to ensure the best possible results for them
- Liaise with internal stakeholders to ensure successful completion of payments/client instructions
- Validate and check authorised signatories from clients Proper instructions and perform call-backs where applicable
- Process payments: domestic, International, BPAY & Direct Entry Files
- Provide statements to clients where required
- Arrange view access for external and internal Stakeholders
- Manage large volume & high value payments
- Book FX rates with dealers
- Complete Equity transfers including Broker-to-Broker; HIN; Off/On Market transfers and conversions
- Complete DVP, Cash, On Market Settlements
What you will need to succeed;
- 18-24 months in a reconciliations/administration or operations role
- Demonstrated experience in settlement, reconciliation, payment and account management practices and processes
- Experience in treasury and retail banking functions
- Demonstrated customer service and relationship management skills
- Experience with foreign currency transactions, global payment formatting, domestic banking platforms, RTGS & DE Files
- Ability to effectively prioritise, manage deadlines and understand new ideas and concepts quickly
- Experience working in high volume, fast paced operations environment dealing with financial transactions and large monetary amounts on a daily basis
- Self-motivated, adaptable and show initiative in different circumstances and under pressure
- Sound knowledge of SWIFT, EXIGO, RTGS and RITS
- Sound Chess Knowledge
- Ability to deal with high end clients
What you need to do now:
If you are interested in finding out more about this role, please reach out to me for a confidential discussion on [Apply online]/ 02 8298 3816
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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About the company
My client is an Australian owned Financial Services organisation, who are looking to bring a Client Services Officer onto their growing team.
About this role:
- Build effective relationships with clients
- Act upon Client instructions within required timeframes (SLAs)
- Respond to client enquiries relating to various services, financial products, fees and conditions
- Clearly communicate with clients to ensure they understand how to engage with us to ensure the best possible results for them
- Liaise with internal stakeholders to ensure successful completion of payments/client instructions
- Validate and check authorised signatories from clients Proper instructions and perform call-backs where applicable
- Process payments: domestic, International, BPAY & Direct Entry Files
- Provide statements to clients where required
- Arrange view access for external and internal Stakeholders
- Manage large volume & high value payments
- Book FX rates with dealers
- Complete Equity transfers including Broker-to-Broker; HIN; Off/On Market transfers and conversions
- Complete DVP, Cash, On Market Settlements
What you will need to succeed; ...
- 18-24 months in a reconciliations/administration or operations role
- Demonstrated experience in settlement, reconciliation, payment and account management practices and processes
- Experience in treasury and retail banking functions
- Demonstrated customer service and relationship management skills
- Experience with foreign currency transactions, global payment formatting, domestic banking platforms, RTGS & DE Files
- Ability to effectively prioritise, manage deadlines and understand new ideas and concepts quickly
- Experience working in high volume, fast paced operations environment dealing with financial transactions and large monetary amounts on a daily basis
- Self-motivated, adaptable and show initiative in different circumstances and under pressure
- Sound knowledge of SWIFT, EXIGO, RTGS and RITS
- Sound Chess Knowledge
- Ability to deal with high end clients
What you need to do now:
If you are interested in finding out more about this role, please reach out to me for a confidential discussion on [Apply online]/ 02 8298 3816
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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- skills
- Client Service Officer
- Client management
- qualifications
- HSC
- Undergraduate degree
- education
- Bachelor Degree
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