Main characteristics
- Location
- Sydney, New South Wales
- Company
- Randstad
- Salary
- AU$75,000 - AU$80,000, per year, Superannuation+Bonus
- Employment type
- permanent
- Category
- call centre & customer service
Job summary
job detailsYour New Company
This is your exclusive opportunity to join one of the world's largest Technology companies located in beautiful offices in North Ryde. This business has over 40,000 employees located across 70 countries and is renowned within the market for their energy efficient lighting solutions.
Your New Role
As the Order Processing Team Leader, you will lead and manage a small team of 4 Order Processing Specialists. Your main responsibilities will include:
- Oversee the order processing process is running smoothly
- Manage complex customer orders and ensure accuracy
- Assisting the team resolving customer complaints
- Drive continuous improvement in the customer journey
- Continuously coach and mentor the team
Benefits To You
- Annual bonus
- Work from home 3 days per week, 2 days from office
- Work life balance Monday - Friday, 9am - 5pm hours
- Supportive and inclusive office culture
- Advancement opportunities and progression within the business
- Work for a highly successful business in the tech industry
- Free parking available onsite
About You
- Previous Customer Service, Order Processing, Order Fulfillment experience
- Looking to take that next step your career
- Supportive and coaching communication style
Next Steps
[Apply online]. Only those who are successful will be contacted.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
...
Your New Company
This is your exclusive opportunity to join one of the world's largest Technology companies located in beautiful offices in North Ryde. This business has over 40,000 employees located across 70 countries and is renowned within the market for their energy efficient lighting solutions.
Your New Role
As the Order Processing Team Leader, you will lead and manage a small team of 4 Order Processing Specialists. Your main responsibilities will include:
- Oversee the order processing process is running smoothly
- Manage complex customer orders and ensure accuracy
- Assisting the team resolving customer complaints
- Drive continuous improvement in the customer journey
- Continuously coach and mentor the team
Benefits To You
- Annual bonus
- Work from home 3 days per week, 2 days from office
- Work life balance Monday - Friday, 9am - 5pm hours
- Supportive and inclusive office culture
- Advancement opportunities and progression within the business
- Work for a highly successful business in the tech industry
- Free parking available onsite
About You
- Previous Customer Service, Order Processing, Order Fulfillment experience
- Looking to take that next step your career
- Supportive and coaching communication style
Next Steps
[Apply online]. Only those who are successful will be contacted.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
- skills
- Customer Service
- Call centre
- Administration
- Customer relations
- Problem resolution
- Training & Development
- Team Leader
- Manager
- Supervisor
- Assistant Manager
- 2IC
- Team Manager
- education
- Secondary School/High School
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