IT Support Specialist

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Ad nr: 51268
Published: 25 September 2022, views: 5

 

 

Main characteristics

Location
Melbourne, Victoria
Company
Michael Page
Employment type
Temporary
Category
Information Technology
Industry
Technology & Telecoms

Job summary

About Our Client

Our client is global technology company who are rapidly growing & expanding. You will have the opportunity to work with exceptional teams in the USA, China, Spain & Australia. They pride themselves on having a dynamic & supportive work environment that loves to promote within!

Job Description

The successful individual with be responsible for:

- Answering Help Desk calls in a courteous and friendly manner, handling email and in-person requests from all internal staff. (via email, Slack, and tickets).
- Image Mac, Windows, and Linux computers and configure computers.
- Troubleshooting network connectivity, testing Audio/Visual (AV) equipment, and handling inventory.
- Assist & support group initiatives/projects and operational matters as and when required.
- Following-up with users to ensure resolution is complete with regular & effective communication and updates.

The Successful Applicant

The successful individual will ideally possess the following:

- Excellent experience in customer service.
- Previous experience in a in a similar role or ITIL based organisation.
- Advanced trouble shooting and problem solving.
- Experience with MacOS, Google Suite, Windows and Unix.
- Exceptional verbal and written communication skills.

What's on Offer

Fantastic opportunity for a customer service focused graduate or Junior IT Support individual to join an established service desk team and support a corporate environment based in the CBD.


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Published: 25 September 2022, views: 5


Company: Michael Page

Location: Melbourne, Victoria


Industry: Technology & Telecoms
Category: Information Technology
Employment type: Temporary


Additional information:

Michael Page

Application for the position: IT Support Specialist

Full name:• required field •

Your e-mail:• required field •

Message content:• required field •

Attachments: • Curriculum Vitae , cover letter, other •


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