Main characteristics
- Location
- Melbourne, Victoria
- Company
- MLC Life Insurance
- Employment type
- Full time
- Category
- Information & Communication Technology
Job summary
MLC Life Insurance. We have been protecting the lives of Australians for over 130 years. We respect the role we play in providing peace of mind for our customers, and we never lose sight of it.Our Purpose
MLC Life Insurance is one of Australias leading life insurance specialists and a member of the Nippon Life Insurance Group, one of the worlds leading insurers. We are guided by our simple purpose: A Promise for Life. We provide over 1.5 million Australians with reassurance that they and their loved ones will be supported when they need it most. Its a promise that provides peace of mind and helps them sleep at night.
Our purpose is supported by Our Values of Do Whats Right, Deliver Together, Make it Simple, Own it and Aim High. Its how we work together and behave every day in every interaction with our customers and each other that defines who we are.
Our Strategy
Our strategy puts our customers at the centre of our ambition to be Australias leading and most trusted life insurer. It is through the commitment, energy and talent of everyone at MLC Life Insurance, working together, that we make a positive contribution to the lives of our customers. To support all at MLC Life Insurance to be at their best every day, we offer a flexible work environment centred on development, wellbeing, recognition and contribution.
With more than 1,600 people nationally, we believe our success is built on the unique contribution of our people. Diversity and Inclusion is core to what we believe in and who we are. We aspire for everyone at MLC Life Insurance to feel valued and respected for who they are.
The Role:
Reporting to the Technology Team Lead, Group Digital the Technical Business Analyst will lead by example for all MLC Life Insurance employees by demonstrating commitment to and role modelling the MLC Life Insurance Values. You will drive success, your own and others, through inspirational team contribution.
Responsibilities will include, but not be limited to: Work with MLC Life Business Analysts to understand business needs and elicit technical requirements Translate business requirements into technical functional requirements; Work within an AGILE Scrum team aligned to a technology delivery team, working closely with the technical tester and developer; Work with their Scrum team to deliver change and enhancements to the delivery team; Assist strategic projects when there are elements of technology enabled change; Collaborate on solution design with the solution architect (when required), software developer and tester; Document functional requirements as per the MLCL standardised ways of working; Document acceptance criteria as per the MLCL standardised ways of working; Ensure that the solution aligns to MLCL strategies through a customer lens and creates value for the business; and Facilitate elaboration sessions with the developer and tester
About you: Minimum 1-2+ years experience as a Technical Business Analyst Ability to investigate technical solutions that solve for business needs, problems and opportunities You can remove ambiguity and champion simplicity Ability to adapt your approach to be able to achieve the best outcomes in all situations. Ability to build rapport and credibility whilst dealing with colleagues and stakeholders. Effective facilitation skills Proven questioning skills and elicitation techniques
Why Choose Us?
At MLC Life Insurance, you will have the opportunity to: work with a WGEA cited Employer of Choice for Gender Equality enjoy flexible work options and an inclusive environment where everyone is respected and valued for who they are and their unique contribution embrace a culture of customer centricity and an ambition to be Australias leading, most trusted Life Insurer access CircleIn Parental Support - an online support resource for our working parents access a range of benefits including competitive salary, lifestyle leave, two days volunteer leave every year, recognition of service milestones; and wellness and lifestyle offerings including access to Uprise our Digital Wellbeing Program, as well as discounts on a variety of lifestyle and entertainment products and services.
Should an applicant be the preferred candidate, background checks (including Federal Police Checks, Employment checks, ASIC banned and disqualified persons and Bankruptcy checks) will be completed prior to the candidate's employment being confirmed. The outcomes of the background checks do not automatically bar candidates, however they will be assessed against the inherent requirements of the position.
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