Help Desk Support in Brisbane, Queensland

... Transformation - Brisbane Location: Brisbane Other locations: ... you are, with the global scale, support, inclusive culture and ... unique voice and perspective to help EY become even better, too. Join ... Technology Consulting team in Brisbane youll have the opportunity to ... look to deliver on its plans to support our diverse client base plan to ... Transformation team based in Brisbane and assist with a large ... you are, with the global scale, support, inclusive culture and ... unique voice and perspective to help EY become even better, too. Join ... empowered to use your voice to help others find theirs. At EY, youll ... trust through assurance and help clients grow, transform and ...

... has arisen for an End User Computing (EUC) desktop engineer to provide a desktop support to customers based in Brisbane. Travel may be required across different sites around Brisbane. Skills & Experience We are now seeking people with recent experience in a desktop support or service desk environment or similar to join our team. You will have a passion and experience with ICT and would like to be part of a team delivering service and support with a great customer service focus. Your communication skills will allow you to interact positively with your fellow team members. You will also be self-motivated, with a positive attitude towards ...

... seeking a Level 1 remote Support Engineer to come and join our ... times - Responding to incoming help desk incidents in a timely manner - ... for end user and desktop support - Server maintenance checks - ... in IT or equivalent - Desktop support OS and business applications Are ... seeking a Level 1 remote Support Engineer to come and join our ... times - Responding to incoming help desk incidents in a timely manner - ... for end user and desktop support - Server maintenance checks - ... in IT or equivalent - Desktop support OS and business applications ... ... - 2 years - skills - Helpdesk Support Incident Admin Customer MSP ... in IT or equivalent - Desktop support - OS and business applications - ...

Role Purpose As a Desktop Support Engineer , you will provide support for all customer facing (Device ... office in South Brisbane. You will:Provide Level 2 Desktop/Deskside Support services for all end ... Level AgreementOwn desktop connectivity support, including docking solutions, Audio Visual, ... wireless configurationEscalate to 3rd party support / vendors where appropriate including warranty ... always be help"Pick your own adventure: Our people have moved from Help-desk to ... With operations in Melbourne, Sydney, Brisbane and Cyberjaya, Malaysia. Logicalis Australia ... illnesses, or neurodiversity, adjustments and support will be made available to create a more ...

... a support specialist to work from our Brisbane ... team of highly experienced support specialists and engineers ... skills. Working as a Tanda support specialist provides a ... role and Tanda. Previous support team members have grown to ... to inbound support requests via chat, email ... questionsWorking with our support and product engineers to ... improvements to the way we support our users About YouPrior ... role such as help desk roles or other front-line ... others to be successful:You help others be betterYou celebrate ... to support that. We build apps and software that help ... clients from our Brisbane headquarters and are ... and mentors that will help guide you through your career ...

... Role: Due to continued growth and a strong pipeline of work, they have a vacancy for a Technical Customer Support professional in their Eagle Farm HQ. This is a crucial and integral position, acting as the first line of ... proprietary software and applications. Dealing with queries and questions from clients and providing support /training /troubleshooting after onboarding. Ordering and arranging delivery of technical products/equipment ... tasks as required. About You: The ideal background/skillset required: 2+ years previous technical support / service desk work experience. A solid understanding of MS Office Suites and Applications. Strong understanding and ...

... competence when interacting with clients and managing escalated requests from the 1st and 2nd level support team. The ideal candidate will project a professional image of the company throughout all interactions and ... prioritising and managing Incidents and Requests.Provide the highest level of specialist technical support and quality solutions to requests that have been escalated internally.Implementing/upgrading/migrating IT ... in speaking fluent EnglishStrong analytical skills3+ years working within an MSP or fast paced support desk/ engineer environment (desirable) What we offer:Exposure to a multitude of sites, network environments, ...

... the role will be expected to also support the Service Centre Experience Lead in analysing Service Desk NPS feedback for Bupa Dental and ... to identify and suggest improvement opportunities How will I help?Co-ordinate, track, monitor and report on status of all Bupa ... latest update, and estimated time to completion. Where required, help co-ordinate service restoration through technology operational ... appropriate outcomesAnalyse and respond to all Bupa Dental Service Desk NPS responses, along with the associated feedback. This includes ... improvement initiative Key relationshipsAll Technology Support functionsAll Dental users of Technology ServicesService Centre ...

Flexible working (Work from home / Onsite Support) We are looking for a candidate that has completed either a Certificate IV in IT, a ... client work. Onsite work is predominantly located across the Brisbane region with occasional visits to the Gold Coast/Sunshine Coast. ... the following:Remote and on-site support for clients running Microsoft networksProvisioning and Support of Microsoft 365 ... Networks, WorkstationsAnswering support calls and customer enquiriesUtilising help desk softwareRolling out and supporting Wi-Fi ... (IT Managed Services Provider) located in Brisbane, providing ICT management and support services to a range of diverse clients. The ...

... long-lasting impact every day - for the people we support, our legal teams and the entire firm. Working from ... equipment will be provided, youll simply need a desk, adjustable chair and functional wifi. With empathy, ... the importance of your role in being the gateway to support for clients. The ability to work 38 hours per week, ... to injustice. Its the communities we are part of and support every day. Its our team, who champion whats right and ... authentic people. Well provide you with the tech and support to do your best work from your home office. And you ... innovative learning programs and opportunities. Well support you to grow within your role and beyond - in fact, ...

... complex desktop support faults and requests ... to Senior Digital Support Specialists for ... guidance to Digital Support Officers on the ... feedback to Digital Support Officers to ensure ... after-hours desktop support as part of a ... guidance to Digital Support Officers on linking ... guidance of Senior Support Specialists. * ... Level 1 phone support, if required. * ... * Participate and support system upgrades ... level 1 and 2 support for complex ... and mobile device support for ... with level 3 support staff to identify ... Centre Digital Support Analysts on level 1 ... to Senior Digital Support Specialists. The ... desk, audio visual and desktop support to ... desk, audio visual and desktop support to ... installation and support. * Demonstrated time ... levels of IT support. * Proven ability to ... location in South Brisbane. This is a ... you skill set as a Desktop Support Specialist.

... through client-facing meetings - Contacting and investigating business opportunities - Understand client needs and offer tailored solutions - Manage your own desk, without supervision The Successful Applicant The ideal candidate will possess the following attributes: - Understands or has an interest in software - Experience ... in the Australian market - Opportunities for learning and career development - A competitive salary package, superannuation, car allowance, and annual incentive program - Join an existing team in Brisbane with fantastic support from colleagues - A on-boarding programme designed to set you up for a successful career with our client

... desktop support faults and requests. - Refer to Senior Support Specialists ... under the guidance of Senior Support Specialists. - During busy periods ... assist with providing Level 1 phone support, if required. - Autonomously perform ... and guidelines. - Participate and support system upgrades following work ... telephony and mobile device support for routine/common/known faults and ... - Collaborate with level 3 support staff to identify improvement ... provision of service desk, audio visual and desktop support to end users in ... and AV hardware installation and support. - Demonstrated time management and ... producing required levels of IT support. - Proven ability to function as a ...

... in a team environment working in a hot desk environment managing demanding and changing workloads and competing priorities significant periods of sitting at a counter / or desk operating a telephone / computer ... ... in a team environment working in a hot desk environment managing demanding and changing workloads and competing priorities significant periods of sitting at a counter / or desk operating a telephone / computer ... service, NDIA, NDIS, Disability, Office, Government, Federal Government, Public sector, PSO, Participant support officer, Work from home, WFH - qualifications - Are an Australian Citizen - Have previous administration and ...

... Satisfaction and Service Transition to the Service Desk. - Define, develop and communicate the practices and ... various processes used with IST Platforms to provide support. - Define the templates for automated communications ... - Establish working groups within support teams and our support partners to engage on challenges with ... where negative feedback has been provided - Support and mentor support teams within Platforms in managing customer ... - Experience working in a SIAM / ServiceNow / Service Desk role, driving and embedding change in a complex, ... processes and tools. - Industry best practice Service Desk processes, technologies and practices. - Industry ...

... for multiple Level 2 Onsite Support Engineers for our client, a ... based right here in sunny Brisbane! ... This is the perfect ... tasks will involve: - Incoming help-desk incidents that need to be ... for end user and desktop support - Server maintenance checks - ... for multiple Level 2 Onsite Support Engineers for our client, a ... based right here in sunny Brisbane! This is the perfect opportunity ... tasks will involve: - Incoming help-desk incidents that need to be ... for end user and desktop support - Server maintenance checks - ... - experience 2 years - skills Support Engineer Level 2 Office 365 ... Troubleshooting End User Help Desk Incidents Software - ...