Main characteristics
- Location
- Melbourne, Victoria
- Company
- Budget Rent A Car
- Employment type
- Full time
- Category
- Call Centre & Customer Service
Job summary
Avis/Budget Car & Truck RentalAvis/Budget Car & Truck Rental is committed to excellence in customer service.
We require enthusiastic employees to work within our Melbourne business at the following locations
Altona North | Airport West | Sunshine | Footscray | Richmond | Southbank | Brighton | Bentleigh East | Camberwell
You will assist with the sales activities, business development, team motivation and provide a high level of service to our customers.
The ideal candidate loves talking to people and proactively helping customers. You will be responsible for creating ethical, professional, and sustainable environment for our customers.
You will receive comprehensive training while working with a great team of people
ResponsibilitiesCommunicate with customers via phone, and in person, extends to strong written and verbal communication skills.Work with internal departments to meet customer's needs.Promote and sell Avis/Budget products and servicesAchieve Targets and KPIs.Assist Vehicle Detailers with cleaning of the vehicles if required.Driving Vehicle is requiredMaintain cleanliness and order in the office areaKeeping records of customer interactions, processing customer accounts, filing documents regarding rental agreements.Preparation of daily and weekly reportsMaintain daily activity of fleetComplete other job duties as assigned to meet the business needs
QualificationsExperience in car rental or hospitality will be highly regarded.Applicants must hold a current drivers licence.Excellent phone etiquette and excellent verbal, written, and interpersonal skillsAbility to multi-task, monitor and organise business demands on daily basis.Flexible approach to multiple assigned workWork a rotating roster that includes alternate weekends and Public Holidays.
BenefitsCompetitive hourly rate and incentivesFull training and company uniformLeave loadingDiscounts on Car rentalOpportunities for development and career growth
Please forward your resume to [Apply online]