Main characteristics
- Company
- Randstad
- Salary
- AU$ 80000 - AU$ 85000 /per year
- Employment type
- Permanent
- Category
- administration & office support
Job summary
job detailsAbout the opportunity
We have a rewarding opportunity for a Warranty Administrator to join Velocity Truck Centres. This position can be based in any of our Australian dealerships.
This is a great opportunity to join a growing team and Company which provides career opportunities, training and development. This opportunity would also suit truck or car technicians who are ready to get off the tools! ...
Salary: $80,000-$85,000 + super
Your responsibilities will include but are not limited to:
- Efficiently and accurately tracking warranty payments within the department
- Reconciling all warranty receivables with payments through the appropriate accounting schedule
- Process and submit warranty claims in a timely manner and in line with warranty policy and procedures
- Compile warranty claim documentation in accordance with Manufacturer guidelines
- Verifying submission criteria required by factory or distributor
- Posting credits into the dealer management system
- Resubmitting rejected claims promptly or receiving authorisation to write off
- Following upon payment of outstanding claims
- Controlling warranty parts by ensuring all parts are tagged with mandatory OEM required information, filing and storing of parts in systematic order
- Arranges parts to be shipped to the distributor or to be scrapped
- Updates service staff of all OEM recalls and bulletins
About you
To ensure success you will possess:
- Previous experience working in a Warranty Administration, Technician or Advisor role or similar would be favourable but is not essential
- Proactive attitude
- Excellent attention to detail
- Previous experience working with Daimler parts would be favourable
- Commitment to delivering a high level of customer service
- Excellent customer service, interpersonal, and communication skills
- Strong organisational, decision making, and problem-solving skills
- Full Australian working rights
What makes this a great opportunity for you
- A competitive remuneration package
- Coaching and mentoring from industry leaders
- Ongoing training and development
- Hybrid work
- Flexible working arrangements
- Access to a wide range of employee benefits including paid parental leave, discounts on private health insurance
- Discounted banking services such as accounts, loans, mortgages and credit cards
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
show more
About the opportunity
We have a rewarding opportunity for a Warranty Administrator to join Velocity Truck Centres. This position can be based in any of our Australian dealerships.
This is a great opportunity to join a growing team and Company which provides career opportunities, training and development. This opportunity would also suit truck or car technicians who are ready to get off the tools!
Salary: $80,000-$85,000 + super
Your responsibilities will include but are not limited to:
- Efficiently and accurately tracking warranty payments within the department
- Reconciling all warranty receivables with payments through the appropriate accounting schedule
- Process and submit warranty claims in a timely manner and in line with warranty policy and procedures
- Compile warranty claim documentation in accordance with Manufacturer guidelines
- Verifying submission criteria required by factory or distributor
- Posting credits into the dealer management system
- Resubmitting rejected claims promptly or receiving authorisation to write off
- Following upon payment of outstanding claims
- Controlling warranty parts by ensuring all parts are tagged with mandatory OEM required information, filing and storing of parts in systematic order
- Arranges parts to be shipped to the distributor or to be scrapped
- Updates service staff of all OEM recalls and bulletins
About you ...
To ensure success you will possess:
- Previous experience working in a Warranty Administration, Technician or Advisor role or similar would be favourable but is not essential
- Proactive attitude
- Excellent attention to detail
- Previous experience working with Daimler parts would be favourable
- Commitment to delivering a high level of customer service
- Excellent customer service, interpersonal, and communication skills
- Strong organisational, decision making, and problem-solving skills
- Full Australian working rights
What makes this a great opportunity for you
- A competitive remuneration package
- Coaching and mentoring from industry leaders
- Ongoing training and development
- Hybrid work
- Flexible working arrangements
- Access to a wide range of employee benefits including paid parental leave, discounts on private health insurance
- Discounted banking services such as accounts, loans, mortgages and credit cards
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
show more
- skills
Efficiently and accurately tracking warranty payments within the department
- qualifications
- Previous experience working in a Warranty Administration
- Technician or Advisor role
- education
Secondary School/High School
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