Main characteristics
- Location
- Brisbane, Queensland
- Company
- Randstad
- Salary
- AU$ 115000 - AU$ 135000 /per year
- Employment type
- Permanent
- Category
- IT & ICT
Job summary
job detailsAbout the Role
Working within our Network Operations Centre, reporting directly into the NOC Manager, you will play a critical role in ensuring the efficient operation and delivery of the network infrastructure across the company's suite of digital assets.
This is a full-time, permanent opportunity based in Brisbane with an on-site working arrangement. Candidates must be available to work on a 24/7 shift rotation.
Candidates must hold current Australian citizenship status to meet governmental criteria for NV1 Baseline Clearance, which is essential for this role.
Key Duties & Deliverables
...
- Monitor all critical infrastructure and digital assets across the Group, including fibre, transmission, switch/ routing assets and inventory spares.
- Investigate network alerts, hardware malfunction and any outages planning and unplanned, and complete post incident reports for external stakeholder and Group Executives.
- Provide accurate communication and recovery actions and progress updates to Customers and Internal Leadership teams.
- Undertake investigation with a forensic approach to event monitoring and incident management.
- Oversee and configure our suite of telecommunications networks and computer systems.
- Lead incident recovery actions whilst maintaining performance to service levels.
- Manage and/or support Network change activities ensuring network integrity remains intact post change completion.
- Proactively identify potential network performance issues developing strategies to rectify issues before they become events and incidents.
- Maintain existing documentation, fault management, and change management standards.
- Create reports and provide commentary or operational progress/ reports for staffing, network performance, PIRs and departmental objectives.
About you
- Extensive knowledge of a telecoms operational environment, with a general understanding of IT, internet, router, switches, and optical transmission systems
- Ability to manage the resolution of incidents across the full range of supported services, specialising in IP and transmission technologies
- Experience in root cause analysis and developing corrective actions to support continuous improvement of initiatives, process and work instructions
- Committed to and skilled at delivering exceptional customer experiences
- Understanding and knowledge of security operations and process
- Ability to work across various network hardware systems including Cisco, Ciena, Nokia, and packet optical/DWDM systems.
- Advanced knowledge of network deployment and infrastructure, with excellent troubleshooting skills
- Proficient in the use of design programs (GIS and CAD-based and web-based site investigation tools are desirable).
Why you should apply
- Be involved in infrastructure projects that will prove critical to Australias digital future
- Work alongside industry thought leaders, transforming the backbone of our digital ecosystem
- Get your daily caffeine fix with free coffee from our local partners
- Work with the world's most innovative submarine cable networks and a portfolio of submarine infrastructure and cable projects - based in Brisbane
For more information, or a swift response, email [Apply online] or apply now
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
show more
About the Role
Working within our Network Operations Centre, reporting directly into the NOC Manager, you will play a critical role in ensuring the efficient operation and delivery of the network infrastructure across the company's suite of digital assets.
This is a full-time, permanent opportunity based in Brisbane with an on-site working arrangement. Candidates must be available to work on a 24/7 shift rotation.
Candidates must hold current Australian citizenship status to meet governmental criteria for NV1 Baseline Clearance, which is essential for this role.
Key Duties & Deliverables
...
- Monitor all critical infrastructure and digital assets across the Group, including fibre, transmission, switch/ routing assets and inventory spares.
- Investigate network alerts, hardware malfunction and any outages planning and unplanned, and complete post incident reports for external stakeholder and Group Executives.
- Provide accurate communication and recovery actions and progress updates to Customers and Internal Leadership teams.
- Undertake investigation with a forensic approach to event monitoring and incident management.
- Oversee and configure our suite of telecommunications networks and computer systems.
- Lead incident recovery actions whilst maintaining performance to service levels.
- Manage and/or support Network change activities ensuring network integrity remains intact post change completion.
- Proactively identify potential network performance issues developing strategies to rectify issues before they become events and incidents.
- Maintain existing documentation, fault management, and change management standards.
- Create reports and provide commentary or operational progress/ reports for staffing, network performance, PIRs and departmental objectives.
About you
- Extensive knowledge of a telecoms operational environment, with a general understanding of IT, internet, router, switches, and optical transmission systems
- Ability to manage the resolution of incidents across the full range of supported services, specialising in IP and transmission technologies
- Experience in root cause analysis and developing corrective actions to support continuous improvement of initiatives, process and work instructions
- Committed to and skilled at delivering exceptional customer experiences
- Understanding and knowledge of security operations and process
- Ability to work across various network hardware systems including Cisco, Ciena, Nokia, and packet optical/DWDM systems.
- Advanced knowledge of network deployment and infrastructure, with excellent troubleshooting skills
- Proficient in the use of design programs (GIS and CAD-based and web-based site investigation tools are desirable).
Why you should apply
- Be involved in infrastructure projects that will prove critical to Australias digital future
- Work alongside industry thought leaders, transforming the backbone of our digital ecosystem
- Get your daily caffeine fix with free coffee from our local partners
- Work with the world's most innovative submarine cable networks and a portfolio of submarine infrastructure and cable projects - based in Brisbane
For more information, or a swift response, email [Apply online] or apply now
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
show more
- experience
6 years
- skills
Cisco, Ciena, Nokia, and packet optical/DWDM system
- qualifications
- Relevant Degree / Diploma
- Security clearance
- education
Associate Degree/Diploma
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